Terms of Use

1. Acceptance of Terms

By accessing, browsing, creating an account, or placing an order through this website (fatmaperfumes.com), you unconditionally agree to be bound by these Terms of Use and our associated Return Policy and Privacy Policy. If you do not agree with any part of these terms, you must refrain from using this website.

2. Nature of Products & Formulation Integrity

Fatma Perfumes produces and supplies 100% pure undiluted fragrance oil concentrates. Our products are formulated for cosmetic manufacturing, professional perfumery, luxury candle making, and ambient diffusion:

• Our oils are alcohol-free and sold in concentrated liquid form.
• Customers are advised to perform standard dermatological patch tests prior to direct skin application.
• Fragrance load recommendations must comply with respective IFRA category usage standards when formulated into candles, soaps, or lotions.

3. Ordering, Pricing & Payment Terms

All orders placed through our storefront constitute an offer to purchase:

• Currency & Invoicing: Prices are displayed and settled in UAE Dirhams (AED). Converted currency previews in USD, EUR, or GBP are provided for reference only.
• Wholesale Tiers: Wholesale unit discounts apply automatically upon selecting qualifying bottle sizes (100ml, 250ml, 500ml, 1L, 5L, or 10L).
• Payment Confirmation: Orders are dispatched only upon full payment clearance through our authorized gateway (Stripe or Paymob) or under agreed Cash on Delivery (COD) terms within the UAE.
• Order Right to Cancel: We reserve the right to decline or cancel any order containing typographical pricing errors, unverified billing addresses, or suspected fraudulent activity.

4. Shipping, Dispatch & Customs Duties

We dispatch orders from our central fulfillment facility in Deira, Dubai:

5. Intellectual Property & Comparative Trademark Policy

All proprietary brand names, logos, digital photography, descriptions, formulas, and website source code are the exclusive intellectual property of Fatma Perfumes LLC.

References to third-party designer brand names or trademarks (e.g., Chanel, Tom Ford, Creed) are utilized strictly for descriptive, comparative, and olfactive identification purposes to indicate fragrance character to consumers. Fatma Perfumes is completely independent and has no financial affiliation or endorsement from original trademark proprietors.

6. Limitation of Liability & Governing Law

To the maximum extent permitted under United Arab Emirates law, Fatma Perfumes LLC shall not be liable for indirect, incidental, or consequential damages resulting from product misuse, improper blending, or failure to follow cosmetic dilution guidelines.

These Terms of Use are governed by and construed in accordance with the federal laws of the United Arab Emirates and the local laws of the Emirate of Dubai.